ElevenLabs’ Commercial Use: Terms, Pricing, and Safety Explained

Introduction to ElevenLabs

ElevenLabs is a cutting-edge software company that has been making waves in the world of artificial intelligence and natural language processing. Founded in 2022 by ex-Google machine learning engineer Piotr Dąbkowski and ex-Palantir deployment strategist Mateusz Staniszewski, ElevenLabs has quickly established itself as a leader in the development of natural-sounding speech synthesis and text-to-speech software.

The company’s mission is to make content universally accessible in any language and voice, and it has been recognized as one of the major players behind the ongoing AI Spring. With a user base that spans from creators to publishers and beyond, ElevenLabs is at the forefront of developing new cutting-edge voice AI technology that is transforming the way we interact with and consume audio content.

Since its public beta launch in January 2023, ElevenLabs has experienced rapid growth and success. In June 2023, the company raised an impressive $19 million Series A funding round at a valuation of about $100 million, despite having no office and only 15 employees. This funding round was co-led by prominent venture capital firms and entrepreneurs, including Andreessen Horowitz, ex-GitHub CEO Nat Friedman, and entrepreneur Daniel Gross.

ElevenLabs’ success continued into 2024, with the company raising an additional $80 million in Series B funding in January, bringing its total valuation to an astounding $1.1 billion. This funding round was led by the same investors as the previous round, with the addition of Sequoia Capital. Along with this funding, ElevenLabs announced a series of new products, including a Voice Marketplace, AI Dubbing Studio, and mobile app, further solidifying its position as a leader in the voice AI industry.

ElevenLabs’ Terms of Service for Commercial Use

ElevenLabs offers its services for commercial use, allowing businesses and creators to leverage its high-quality, AI-generated voiceovers for various formats, including social media content, podcasts, and more. However, to ensure the protection of intellectual property rights and adherence to applicable laws, ElevenLabs requires written consent for any commercial usage of its services. This consent helps maintain respect for all parties involved and ensures that the use of ElevenLabs’ technology aligns with its terms of service.

When using ElevenLabs’ services on behalf of an organization or business, an authorized representative must agree to the company’s terms of service. The individual accepting these terms represents and warrants that they have the authority to bind the organization to the agreement. It is crucial for businesses to carefully review and understand ElevenLabs’ terms of service before utilizing its technology for commercial purposes.

ElevenLabs has implemented a tiered pricing model, offering both free and premium options based on users’ needs. The specific details of the pricing structure can be found on the company’s website. It is important to note that while ElevenLabs initially offered free services, the introduction of the tiered model does not mean that the company no longer provides any free options. The pricing tiers cater to different user requirements, ensuring accessibility for a wide range of customers.

The API limitations in ElevenLabs are determined by the pricing tier a user subscribes to. Users receive prior notice of any changes to these limits, allowing them to make informed decisions about their subscription. ElevenLabs reserves the right to modify or discontinue its services at its sole discretion, with or without notice. As such, it is essential for users to regularly review the terms of service to stay informed about any updates or changes that may impact their use of the platform.

Obtaining Written Consent for Commercial Use

To obtain written consent for commercial use of ElevenLabs’ services, businesses and creators must follow a straightforward process. First, they should reach out to ElevenLabs’ sales team or customer support, expressing their interest in using the company’s AI-generated voiceovers for commercial purposes. The team will then guide them through the necessary steps, which typically involve providing information about their organization, the intended use of the technology, and the scope of the project.

Once the initial contact has been made, ElevenLabs will review the request and determine whether the proposed use aligns with its terms of service and ethical guidelines. If approved, the company will provide a written consent form or agreement that outlines the specific terms and conditions under which the commercial use is permitted. This document will likely include details such as the duration of the agreement, any applicable fees or royalties, and any restrictions or limitations on the use of the generated content.

It is crucial for businesses to carefully review and understand the terms of the written consent before signing and returning the document to ElevenLabs. If any clarifications or amendments are needed, they should be addressed at this stage to ensure a clear understanding between both parties. Once the signed consent form is received, ElevenLabs will grant the necessary permissions and access to its services, allowing the business to proceed with its commercial use of the AI-generated voiceovers.

Throughout the process, ElevenLabs maintains open communication channels with its clients, offering support and guidance to ensure a smooth and compliant experience. By obtaining written consent, businesses can confidently leverage ElevenLabs’ cutting-edge technology while respecting intellectual property rights and adhering to the company’s terms of service.

Adhering to Applicable Laws and Regulations

When using ElevenLabs’ services for commercial purposes, it is essential for businesses to adhere to all applicable laws and regulations. This includes complying with intellectual property laws, such as copyright and trademark regulations, as well as any industry-specific guidelines that may apply to the content being created.

ElevenLabs takes intellectual property rights seriously and expects its users to do the same. The company’s terms of service explicitly prohibit the use of its technology to infringe upon the intellectual property rights of others. This means that businesses must ensure they have the necessary permissions and licenses to use any third-party content, such as music or sound effects, in conjunction with ElevenLabs’ AI-generated voiceovers.

In addition to intellectual property considerations, businesses must also be mindful of any local, state, or federal laws that may govern the use of AI-generated content. For example, some jurisdictions may have specific requirements for disclosing the use of artificial intelligence in advertising or other commercial content. It is the responsibility of the business to research and comply with these regulations to avoid any legal issues.

ElevenLabs encourages its users to consult with legal professionals to ensure their use of the company’s services is fully compliant with all relevant laws and regulations. By doing so, businesses can protect themselves from potential legal challenges and maintain a positive reputation in their respective industries.

Furthermore, ElevenLabs is committed to promoting ethical and responsible use of its technology. The company has implemented strict guidelines and safeguards to prevent the misuse of its AI-generated voiceovers for malicious purposes, such as spreading misinformation or engaging in fraudulent activities. Businesses that violate these guidelines risk having their access to ElevenLabs’ services revoked and may face legal consequences.

To ensure compliance with applicable laws and regulations, businesses should establish internal policies and procedures for the use of ElevenLabs’ technology. This may include training employees on the proper use of the platform, implementing quality control measures to review generated content, and maintaining detailed records of all commercial projects involving AI-generated voiceovers.

By prioritizing compliance and adhering to applicable laws and regulations, businesses can confidently leverage ElevenLabs’ cutting-edge technology to create engaging and innovative content while minimizing legal risks. This approach not only protects the business but also contributes to the overall integrity and sustainability of the AI-generated content industry.

ElevenLabs Pricing and Availability

ElevenLabs offers a range of pricing options to cater to the diverse needs of its users, from individual creators to large-scale enterprises. The company’s pricing model is designed to be flexible and accessible, ensuring that users can access the powerful AI-generated voiceover technology regardless of their budget or project scope.

For those just starting out or working on smaller projects, ElevenLabs provides a free tier that allows users to generate up to 10,000 characters per month. This tier is perfect for testing the platform’s capabilities and creating short-form content, such as social media posts or brief promotional videos. The free tier also includes access to a limited selection of AI voices, giving users a taste of the high-quality output that ElevenLabs’ technology can produce.

As users’ needs grow, they can upgrade to one of ElevenLabs’ paid plans, which offer increased character limits, access to a wider range of AI voices, and additional features. The Starter plan, priced at $5 per month, allows for up to 30,000 characters and grants access to 10 custom voices. This plan is ideal for small businesses or content creators who require more flexibility and variety in their AI-generated voiceovers.

For more demanding projects, ElevenLabs offers the Creator plan at $22 per month, which includes 100,000 characters, 30 custom voices, and high-quality audio output. This tier is well-suited for podcasters, YouTubers, and other content creators who regularly produce longer-form content and require top-notch audio quality.

Publishers and larger organizations can opt for the Independent Publisher plan, which provides 500,000 characters per month, 160 custom voices, and volume-based discounts for $99 per month. This plan is designed for businesses with more extensive content creation needs, such as marketing agencies or e-learning platforms.

For enterprise-level clients, ElevenLabs offers the Growing Business plan at $330 per month, which includes 2,000,000 characters, 660 custom voices, and dedicated support. This tier is tailored for large-scale projects and organizations that require the highest level of service and customization.

In addition to its standard pricing plans, ElevenLabs also offers custom enterprise solutions for clients with specific requirements or large-volume needs. These bespoke plans are designed in collaboration with the client to ensure that their unique needs are met and that they receive the best possible value for their investment.

ElevenLabs’ pricing plans are billed on a monthly basis, providing users with the flexibility to scale their usage up or down as their projects evolve. The company also offers a 14-day free trial for its paid plans, allowing potential customers to test the full range of features and voices before committing to a subscription.

To make its services even more accessible, ElevenLabs has developed a user-friendly interface that allows users to easily manage their subscriptions, track their usage, and generate high-quality voiceovers with just a few clicks. The platform is available through a web-based interface, making it accessible from any device with an internet connection.

As ElevenLabs continues to grow and innovate, the company remains committed to providing a pricing structure that is transparent, flexible, and value-driven. By offering a range of plans and custom solutions, ElevenLabs ensures that its cutting-edge AI-generated voiceover technology is accessible to a wide range of users, from individual creators to large-scale enterprises.

Pricing Tiers and Features

ElevenLabs offers a range of pricing tiers to accommodate the diverse needs of its users, from individual creators to large-scale enterprises. The free tier allows users to generate up to 10,000 characters per month and access a limited selection of AI voices, making it perfect for testing the platform’s capabilities and creating short-form content.

For those requiring more features and flexibility, the Starter plan, priced at $5 per month, offers 30,000 characters and access to 10 custom voices. This plan is ideal for small businesses or content creators who need more variety in their AI-generated voiceovers.

The Creator plan, at $22 per month, includes 100,000 characters, 30 custom voices, and high-quality audio output, making it well-suited for podcasters, YouTubers, and other content creators who regularly produce longer-form content and require top-notch audio quality.

Publishers and larger organizations can opt for the Independent Publisher plan, which provides 500,000 characters per month, 160 custom voices, and volume-based discounts for $99 per month. This plan is designed for businesses with more extensive content creation needs, such as marketing agencies or e-learning platforms.

For enterprise-level clients, the Growing Business plan, at $330 per month, includes 2,000,000 characters, 660 custom voices, and dedicated support, tailored for large-scale projects and organizations that require the highest level of service and customization.

ElevenLabs also offers custom enterprise solutions for clients with specific requirements or large-volume needs, ensuring that their unique needs are met and that they receive the best possible value for their investment.

The pricing plans are summarized in the table below:

ElevenLabs’ pricing structure is designed to be transparent, flexible, and value-driven, ensuring that its cutting-edge AI-generated voiceover technology is accessible to a wide range of users. With monthly billing and a 14-day free trial for paid plans, users can easily scale their usage as their projects evolve and test the full range of features before committing to a subscription.

API Limitations and Usage Quotas

ElevenLabs’ API limitations and usage quotas are determined by the pricing tier a user subscribes to, ensuring that the platform remains accessible and cost-effective for a wide range of customers. These limitations help maintain the stability and performance of the service while providing users with the flexibility to scale their usage as their needs evolve.

For users on the free tier, the API is limited to generating 10,000 characters per month, which is sufficient for testing the platform’s capabilities and creating short-form content. This allows potential customers to experience the quality and ease of use of ElevenLabs’ AI-generated voiceovers without any upfront costs.

As users upgrade to paid plans, the API limitations increase accordingly. The Starter plan, at $5 per month, allows for the generation of up to 30,000 characters, while the Creator plan, at $22 per month, offers a more substantial 100,000 character limit. These tiers cater to the needs of small businesses, content creators, podcasters, and YouTubers who require more flexibility and variety in their AI-generated voiceovers.

For organizations with more extensive content creation needs, such as marketing agencies and e-learning platforms, the Independent Publisher plan provides a generous 500,000 character limit at $99 per month. This tier also includes volume-based discounts, making it an attractive option for businesses that regularly produce large amounts of content.

Enterprise-level clients can take advantage of the Growing Business plan, which offers an impressive 2,000,000 character limit for $330 per month. This plan is designed for large-scale projects and organizations that require the highest level of service and customization, along with dedicated support from the ElevenLabs team.

It is important to note that ElevenLabs provides users with prior notice of any changes to these API limitations, allowing them to make informed decisions about their subscription. This transparency ensures that customers can plan their content creation strategies effectively and avoid any unexpected disruptions to their workflow.

In addition to character limits, ElevenLabs’ API also enforces usage quotas to prevent abuse and ensure fair access for all users. These quotas are based on the number of requests made to the API within a specific time frame, such as requests per second or per day. If a user exceeds their allocated quota, the API may temporarily restrict access until the next quota period begins.

To help users monitor their API usage and stay within their plan’s limits, ElevenLabs provides a user-friendly dashboard that displays real-time statistics on character consumption and request quotas. This allows customers to track their usage, optimize their content creation processes, and make informed decisions about upgrading or downgrading their subscription as needed.

ElevenLabs’ API limitations and usage quotas are carefully designed to strike a balance between affordability, accessibility, and the need to maintain a high-quality service for all users. By offering a range of pricing tiers and enforcing fair usage policies, ElevenLabs ensures that its cutting-edge AI-generated voiceover technology remains available to a broad spectrum of customers, from individual creators to large-scale enterprises.

Data Use and Safety Measures

ElevenLabs takes data privacy and security seriously, implementing a range of measures to protect user information and ensure the safe use of its AI-generated voiceover technology. The company employs industry-standard encryption protocols to safeguard data both in transit and at rest, preventing unauthorized access and maintaining the confidentiality of user content.

To further enhance user privacy, ElevenLabs offers an optional full privacy mode, which ensures that user data is never stored on the company’s servers. This feature provides an additional layer of protection for sensitive content and helps users maintain complete control over their data.

ElevenLabs is committed to maintaining the highest standards of data security and privacy, as evidenced by its compliance with key industry regulations. The company’s systems are SOC2 and GDPR compliant, demonstrating its adherence to strict data protection and privacy guidelines. These certifications provide users with the assurance that their data is being handled responsibly and in accordance with international best practices.

In addition to technical safeguards, ElevenLabs has implemented a comprehensive privacy policy that outlines how user data is collected, processed, and utilized within the platform. The company is transparent about its data handling practices, fostering trust among its users and demonstrating its commitment to responsible data management.

To prevent misuse of its technology, ElevenLabs has established clear terms of service and ethical guidelines that prohibit the use of its AI-generated voiceovers for malicious purposes, such as spreading misinformation or engaging in fraudulent activities. The company actively monitors its platform for any violations of these guidelines and takes swift action to address any issues that arise.

ElevenLabs also invests in ongoing security audits and vulnerability assessments to identify and address any potential weaknesses in its systems. By proactively identifying and mitigating risks, the company ensures that its platform remains secure and resilient against evolving threats.

Furthermore, ElevenLabs places a strong emphasis on user education and awareness, providing resources and guidance to help customers understand the importance of data security and privacy. The company encourages users to adopt best practices, such as using strong passwords, enabling two-factor authentication, and regularly reviewing their account settings to maintain optimal security.

As the use of AI-generated content continues to grow, ElevenLabs recognizes the importance of collaboration and knowledge-sharing within the industry. The company actively participates in industry forums and working groups focused on developing standards and best practices for the responsible use of AI technology. By contributing to these efforts, ElevenLabs helps shape the future of the industry and ensures that its own practices remain aligned with the latest developments in data security and privacy.

In summary, ElevenLabs employs a multi-faceted approach to data use and safety, combining technical safeguards, compliance with industry regulations, transparent communication, and user education. By prioritizing the security and privacy of user data, the company has established itself as a trusted provider of AI-generated voiceover technology, enabling businesses and content creators to leverage the power of AI while maintaining the highest standards of data protection.

Data Encryption and Security

ElevenLabs employs a comprehensive approach to data encryption and security, ensuring that user information remains protected at all times. The company utilizes industry-standard encryption protocols to safeguard data both in transit and at rest, preventing unauthorized access and maintaining the confidentiality of user content. This means that when data is being transmitted between users and ElevenLabs’ servers, it is encrypted to prevent interception by third parties. Similarly, when data is stored on the company’s servers, it is encrypted to protect against unauthorized access.

To further enhance user privacy, ElevenLabs offers an optional full privacy mode, which ensures that user data is never stored on the company’s servers. This feature provides an additional layer of protection for sensitive content and helps users maintain complete control over their data. When full privacy mode is enabled, all user data is processed locally on the user’s device, and no information is transmitted to or stored on ElevenLabs’ servers.

ElevenLabs’ commitment to data security and privacy is evidenced by its compliance with key industry regulations. The company’s systems are SOC2 and GDPR compliant, demonstrating its adherence to strict data protection and privacy guidelines. SOC2 (System and Organization Controls 2) is a widely recognized auditing standard that assesses a company’s controls related to security, availability, processing integrity, confidentiality, and privacy. By achieving SOC2 compliance, ElevenLabs demonstrates that it has implemented robust security measures and follows best practices in data management.

GDPR (General Data Protection Regulation) is a comprehensive data protection law that applies to companies operating within the European Union or handling the data of EU citizens. ElevenLabs’ compliance with GDPR ensures that the company follows strict guidelines for data collection, processing, and storage, providing users with greater control over their personal information and ensuring that their data rights are protected.

In addition to technical safeguards and regulatory compliance, ElevenLabs invests in ongoing security audits and vulnerability assessments to identify and address any potential weaknesses in its systems. By proactively identifying and mitigating risks, the company ensures that its platform remains secure and resilient against evolving threats. These audits and assessments are conducted by both internal security teams and independent third-party experts, providing a comprehensive evaluation of ElevenLabs’ security posture.

ElevenLabs’ dedication to data encryption and security sets a strong foundation for trust among its users, enabling businesses and content creators to leverage the power of AI-generated voiceovers with confidence. By prioritizing the protection of user data and maintaining compliance with industry standards, ElevenLabs demonstrates its commitment to being a responsible and reliable partner in the rapidly evolving world of AI technology.

Safeguards Against Unauthorized Access and Threats

ElevenLabs implements a multi-layered approach to safeguard its platform and user data against unauthorized access and evolving threats. The company employs a combination of technical controls, regular security audits, and strict access management policies to maintain the integrity and confidentiality of its systems.

One of the primary safeguards ElevenLabs has in place is a robust access control system. This system ensures that only authorized personnel can access sensitive data and infrastructure components. Access is granted based on the principle of least privilege, meaning that employees are only given the minimum level of access required to perform their job functions. This approach minimizes the risk of insider threats and prevents unauthorized individuals from accessing critical systems.

To further strengthen its access controls, ElevenLabs implements multi-factor authentication (MFA) for all user accounts and employee logins. MFA requires users to provide an additional form of verification, such as a unique code sent to their mobile device, in addition to their username and password. This extra layer of security makes it significantly more difficult for attackers to gain unauthorized access, even if they manage to obtain a user’s login credentials.

ElevenLabs also employs advanced threat detection and monitoring systems to identify and respond to potential security incidents in real-time. These systems use a combination of machine learning algorithms, behavioral analytics, and threat intelligence feeds to detect suspicious activities, such as unusual login attempts or data exfiltration. When a potential threat is identified, the company’s security team is alerted, allowing them to investigate and take appropriate action to mitigate the risk.

To stay ahead of evolving threats, ElevenLabs conducts regular security audits and penetration testing. These assessments are performed by both internal security teams and independent third-party experts, ensuring a comprehensive evaluation of the company’s security posture. The audits help identify any vulnerabilities or weaknesses in the system, allowing ElevenLabs to proactively address them before they can be exploited by malicious actors.

In addition to technical safeguards, ElevenLabs places a strong emphasis on employee training and awareness. All employees undergo mandatory security training, which covers topics such as data handling best practices, phishing prevention, and incident reporting procedures. By fostering a culture of security awareness, ElevenLabs ensures that its employees are well-equipped to identify and respond to potential threats.

ElevenLabs also has incident response and disaster recovery plans in place to minimize the impact of any security breaches or system failures. These plans outline clear procedures for containing and mitigating incidents, as well as steps for restoring systems and data in the event of a disaster. Regular testing and updating of these plans ensure that the company is prepared to respond effectively to any security challenges that may arise.

By implementing a comprehensive set of safeguards against unauthorized access and threats, ElevenLabs demonstrates its commitment to protecting its platform and user data. These measures not only provide peace of mind for users but also help maintain the company’s reputation as a trusted provider of AI-generated voiceover technology in an increasingly complex and evolving threat landscape.

Conclusion

ElevenLabs has established itself as a leader in the AI-generated voiceover industry, offering a powerful and accessible platform for businesses and content creators alike. By prioritizing data security, user privacy, and ethical use of its technology, the company has built a strong foundation of trust among its customers.

ElevenLabs’ commitment to data encryption, regulatory compliance, and ongoing security audits demonstrates its dedication to protecting user information and maintaining the integrity of its systems. The company’s multi-layered approach to safeguarding against unauthorized access and evolving threats ensures that its platform remains secure and resilient in the face of an ever-changing digital landscape.

Through its transparent pricing structure and flexible subscription plans, ElevenLabs has made its cutting-edge AI technology accessible to a wide range of users, from individual creators to large-scale enterprises. The company’s user-friendly interface and comprehensive documentation further enhance the platform’s accessibility, enabling customers to easily harness the power of AI-generated voiceovers for their projects.

As the demand for AI-generated content continues to grow, ElevenLabs is well-positioned to lead the industry in innovation and responsible development. By actively participating in industry forums and working groups, the company contributes to shaping the future of AI technology and ensuring that its practices remain aligned with the latest developments in data security and privacy.

In a world where digital content is increasingly prevalent, ElevenLabs provides a valuable tool for businesses and creators to engage their audiences with high-quality, personalized voiceovers. By leveraging the power of AI while prioritizing data security and ethical use, ElevenLabs has set a strong example for the industry and paved the way for the responsible adoption of AI-generated content.

As ElevenLabs continues to grow and innovate, its commitment to transparency, accessibility, and user empowerment will undoubtedly drive its success in the years to come. With its cutting-edge technology, robust security measures, and dedication to ethical practices, ElevenLabs is poised to revolutionize the way we create and consume audio content, ushering in a new era of AI-powered creativity.