Futuristic image of a friendly AI robot with a headset on, in front of a Salesforce logo and soundwave graphics representing ElevenLabs. The scene should convey helpfulness and advanced technology in a professional corporate setting. Cinematic lighting.

Here’s how to Build a Secure, Voice-Enabled RAG Helpdesk with Salesforce and elevenLabs

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This detailed guide explores how to create an AI-powered, voice-enabled helpdesk by integrating Retrieval Augmented Generation (RAG), Salesforce, and ElevenLabs. It covers core components, system architecture, data preparation, security practices, and practical implementation steps, including API integration and user experience design. The approach enhances enterprise support by providing instant, accurate, and natural language assistance, transforming frustrated employees into empowered users through secure, scalable solutions.

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