Category: Technical
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Here’s How to Build a Voice-Enabled Customer Support RAG System Using ElevenLabs and Zendesk
Introduction: The Voice Revolution in Customer Support Imagine a customer reaching out to your support line with a complex technical issue. Instead of navigating through endless menu options or waiting for an agent, they’re greeted by a natural-sounding voice that understands their query, instantly retrieves relevant information from your knowledge base, and provides a personalized…