Category: AI Evaluation
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Why Traditional RAG Evaluation Metrics Are Completely Wrong (And What Actually Works)
You’ve built your enterprise RAG system. It’s running smoothly, handling thousands of queries daily, and your team is celebrating another successful AI deployment. But then the complaints start rolling in: “The answers are wrong,” “It’s not finding relevant documents,” “Our customers are frustrated.” Sound familiar? Here’s the uncomfortable truth: most organizations are measuring RAG performance…